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Non Verbal Communication


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Non Verbal Communication

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You probably know someone that talks a lot with their hands. Research has discovered the many uses of this. In this explanation, we'll explore different ways of nonverbal communication. We'll have a look at types of nonverbal communication and the importance of nonverbal communication.

What is the nonverbal communication definition?

What is the definition of nonverbal communication? We can consider a good portion of our communication is nonverbal. Simple acts such as handshakes, raising eyebrows, or a wink can get a message across to someone else. Nonverbal communication does not involve words or using your voice. These nonverbal cues can mean more than a word or, in general, than verbal communication.

Non-verbal communication is a method of expressing thoughts and passing information to others without talking.

Researchers have attempted to understand the what, when, and why reasonings of non-verbal communication. In 1872, Darwin proposed the evolutionary theory, which can be applied to understand the what, when and why of non-verbal communication. According to the theory, all animals engage in non-verbal communication (the what) when innate instincts 'kick in' that they are in danger. This evolutionary mechanism aims to ensure survival (the why).

Some animals bare their teeth and growl at other animals to scare away predators or other animals, which may prevent fights and increases the animals' chance of survival.

Is non-verbal behaviour innate?

A common question you will encounter while studying psychology is whether the behaviour is innate – something we are born with, or learned? Darwin's theory suggests that Non-Verbal Behaviour is an innate, adaptive function that can be observed in neonates.

Research has shown that neonates use a pre-cry expression to show sadness or smiles and similar/appropriate facial expressions to demonstrate pain or surprise. But is Non-Verbal Behaviour learned? If non-verbal behaviours are learned, then individuals who are sensory deprived would not be able to use them in the same way. However, this is not the case. Studies have shown babies born blind have similar expressions behaviours to babies born with vision.

Is non-verbal behaviour learned?

Contradictory research has found that non-verbal behaviour is learned. Yuki (2007) gave the same questionnaire to American and Japanese students. Students were required to rate how happy to sad emoticon faces were in this research. The results showed that Japanese students focused on the eyes. In contrast, Americans focused on the mouth when interpreting emoticons, suggesting people learn about expressions and how to interpret emotions and cultural norms influence this.

Cultural differences in non-verbal communication

You may have noticed that non-verbal communication can have differences in certain cultures. Different cultures across the globe have different ways of engaging in and interpreting social interactions. Cultures are often categorised as:

A collectivist society is a group of people who believe that solidarity and working together to maintain the status quo are more important than individual goals.

Examples of common non-verbal communication in collectivist societies are avoiding Eye Contact, bowing when showing respect to someone of authority and generally using fewer body movements to express oneself.

Individualistic societies are people who emphasise personal gains and goals over the well-being of their community.

Non-verbal communication in an individualistic society tends to be less reserved and more expressive. For instance, people may use more gestures to express their feelings.

Types of non-verbal communication

Mehrabian (1971) found that when expressing emotions and attitudes to others, 7% is conveyed through words, 38% via tones and 55% through body language, highlighting the importance of non-verbal communication. This finding showed that it is used to express and interpret others' thoughts and actions. Now let's look at some of the commonly known types of nonverbal communication.

Non-verbal Communication, Illustration of four people having a conversation with speech bubbles above their heads, VaiaFour people having a conversation, freepik.com/vectors

Non-verbal communication examples

There are different methods of non-verbal communication. Individuals use these to express their feelings and intentions or pass along information to others. Some nonverbal communication examples that will be discussed are:

  • Gestures

  • Facial expressions

  • Paralinguistics

  • Body language and posture

  • Eye gaze/contact

  • Proxemics/Personal Space

  • Touch

  • Appearance

Methods of non-verbal communication – gestures

Sifferent forms of gestures exist – from waving to pointing and even cursing. Gestures are non-verbal signals that communicate messages or positive or negative feelings. They are also occasionally used to emphasise a point someone is making.

An example of gestures is that someone may point to a poster to re-direct others' attention to it.

The movement of body parts characterises gestures.

Gestures are an important method of non-verbal communication because they can add meaning and emphasise something that is being said. Gestures can be used to get someone to pay attention to the seriousness of a topic. If someone exaggerates their gestures, others may be more likely to pay attention to the seriousness of the topic.

Methods of non-verbal communication – posture and touch

Another important type of non-verbal communication is body posture. The way we sit, stand and pose are messages themselves. Different types of postures have different meanings. These include:

  • Open posture may be when someone is sitting back in a laid-back way, suggesting to others the person is open and approachable.
  • Closed posture, i.e., standing with arms crossed, may suggest the person is feeling attacked or defensive.
  • Postural echo; you may have noticed you sometimes mirror others' postures, which is essentially postural echo.

Postural echos are usually subconscious movements done when the other is a respected person or the individual may be trying to suggest equal status.

Body posture helps people express themselves and helps others interpret how someone is feeling.

Touch is another method of non-verbal communication. It can be interpreted in many ways depending on the context of the situation.

For example, touching someone's arm for a long time in a social situation can be seen as flirtatious. Whereas when touching someone aggressively may suggest a conflict between two people.

Types of non-verbal communication – facial expressions

Facial expressions make up a large part of nonverbal communication. Think about it: a simple smile or facial expression that conveys a message of anger can mean a lot and provide a lot of information. Although nonverbal communication and behaviour can vary by culture, facial expressions of joy, anger, sadness, and fear usually remain the same.

Non-verbal Communication, Illustration of children doing different facial expressions, VaiaVarying facial expressions, pixabay

Types of non-verbal communication – eye contact

As we mentioned before, eye gaze or Eye Contact is another significant way of communicating. Staring, blinking, and rolling eyes are important nonverbal cues. Staring at someone could mean a range of emotions, such as hostility, attraction or interest. Usually, maintaining Eye Contact is interpreted as being honest. When Eye Contact is not maintained, a person is often thought to be hiding something or lying.

Eye contact has many vital functions.

For example, eye contact can maintain a conversation. Usually, when eye contact is broken, the conversation may start to come to an end. In some social settings if two people hold eye contact for a long, which can indicate attraction.

The power of eye contact – eye contact is a powerful communication tool as it can make someone feel recognised and valuable and deepen a relationship between two people.

Types of non-verbal communication – proxemics/personal space

Personal Space is also a form of nonverbal communication. The amount of space and distance a person needs from another or others reveals a message. Social norms usually influence Personal Space, how familiar or comfortable you are with someone and cultural factors.

Keeping a distance from someone can suggest hostility or that someone does not wish to be interacted with.

The importance of nonverbal communication

Nonverbal communication methods and cues give a message to the person to whom we are trying to communicate, i.e. whether we are happy, angry, or honest with that person. When nonverbal types of communication match what we say, these increase trust between the people involved.

Non-verbal communication is also important as it plays five important roles, which are: repetition (strengthens the verbal message), contradiction, substitution (used to replace a verbal message), complementing (to add to or complete a verbal message) and accenting.

This type of communication can also help someone express themselves and help others understand what is trying to be said. It is difficult to use nonverbal communication alone to express emotions.

Non-verbal communication is usually used to support verbal communication. For example, it may be used when the individual may find it difficult to express what they are trying to say in words or to emphasise their point.

Non-Verbal Communication - Key takeaways

  • Non-verbal communication is a method of expressing thoughts and passing information to others without talking.
  • We can consider a good portion of our communication is nonverbal. Simple acts such as handshakes, raising eyebrows or a wink are often used to communicate with others.
  • Research has found that non-verbal communication is an innate and learned behaviour.
  • Some Nonverbal communication examples are gesture, posture, eye gaze, touch and facial expressions.
  • Nonverbal communication is crucial as it can help people communicate better and express emotions.

Frequently Asked Questions about Non Verbal Communication

Mehrabian (1971) found that when expressing emotions and attitudes to others, 7% is conveyed through words, 38% via tones, and 55% through body language.

Some examples of non-verbal communication are:

  • Body movements 
  • Facial expressions 
  • Eye contact 
  • Personal space 

Non-verbal communication is often used to support verbal communication. For example, it may be used when having difficulties expressing oneself or when trying to emphasise a point. 

An example of non-verbal communication is gestures. Different forms exist, such as handshakes, pointing, or even cursing. 

Non-verbal communication plays five roles: repetition, contradiction, substitution, complementing, and accenting. 

Final Non Verbal Communication Quiz

Non Verbal Communication Quiz - Teste dein Wissen

Question

What is nonverbal communication?

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Answer

Non-verbal communication is a method of expressing thoughts and passing information to others without talking. 

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Question

According to Mehrabian (1971), what's the percentage of non-verbal communication?

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Answer

According to Mehrabian (1971), 55% of communication is non-verbal.

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What are some examples of gestures?


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Answer

Waving, pointing or using your fingers to count numbers.

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Does culture influence how non-verbal communication is expressed and interpreted? 

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Answer

Yes.

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Question

What did Yuki's study conclude?

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Answer

Non-verbal communication is learned.

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Question

How has Darwins's (1872) theory been applied to understand non-verbal communication? 

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Answer

According to Darwin's theory, all animals engage in non-verbal communication (the what) when innate instincts 'kick in' that they are in danger. This evolutionary mechanism aims to ensure survival (the why).    

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Question

What type of posture may suggest that someone is feeling attacked? 

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Answer

Closed posture

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Question

How is eye contact a powerful communication tool? 

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Answer

Eye contact is a powerful communication tool as it can make someone feel recognised, and valuable and deepen a relationship between two people

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Question

Why is personal space important?

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Answer

The amount of space and distance a person needs from others reveals a message. Personal space is usually influenced by social norms, how familiar or comfortable someone is, cultural factors and individuals' attitude or personality.

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Question

What can the non-verbal communication, touch indicate? 

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Answer

How someone is feeling. 

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Why is nonverbal communication important?

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Answer

It can help interpret how someone is feeling and it can also be used to emphasise a point that someone is trying to making. 


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Question

What five roles does nonverbal communication play?


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Answer

Repetition, contradiction, substitution, complementing and accenting.

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Question

How does verbal and nonverbal communication complement each other?


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Answer

It is difficult to use nonverbal communication alone to express emotions. Therefore, non-verbal communication is usually used to support verbal communication.

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Question

Which of the following can be linked to hostility? 

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Answer

Eye contact

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Question

What's the definition of personal space?

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Answer

Personal space is the physical distance between one person and another. 

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What type of communication is personal space?

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Answer

Nonverbal communication.

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Which individual differences factors influence personal space? 

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Answer

Gender, status and culture.

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Are people in highly populated countries likely more comfortable with close proximity? 

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Answer

Yes.

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Question

Who coined the term proxemics? 

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Answer

Edward Hall.

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How many types of personal space are there?

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Answer

Four.

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Question

Hugging and touching are examples of which type of personal space? 

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Answer

Intimate space.

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Presenting to your class fellows is an example of which type of personal distance? 

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Answer

Public space.

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Question

Both intimate and personal space are examples of a close relationship, true or false? 

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Answer

True.

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Question

Which type of personal distance is characterised by the distance of 45 to 120 centimetres? 

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Answer

Personal space.

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Question

Which type of personal distance is characterised by the distance of 1.2 to 3.5 metres? 

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Answer

Social space.

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Question

Why is personal space important in communication?

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Answer

Personal space is important in communication because it allows us to express without saying anything the intimacy of a relationship, our emotions and to let others know when we are uncomfortable.

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Are people of higher status more likely to keep a close distance than those of lower status? 

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Answer

Yes.

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How do people usually feel when people violate their personal space? 

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Answer

Uncomfortable.

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Question

How do highly extroverted people differ from people with social anxiety in terms of personal space? 

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Answer

People with social anxiety may have difficulties maintaining close contact. However, this is likely to be the opposite case for highly extroverted people.

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Question

Define eye contact.

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Answer

Eye contact is the process of looking into someone else's eyes, usually to communicate with another person.

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Question

How can persistent eye contact be interpreted?

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Answer

Persistent eye contact over prolonged periods of time during conversation or across a distance can differ in meaning depending on the culture. In Western cultures, persistent eye contact can mean attentiveness, attraction, and honesty, whereas in Eastern cultures it may be seen as rude. 

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Question

What are the various types of eye contact?

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Answer

Evasive eye contact, prolonged eye contact, glancing, staring, blinking, winking, dilated pupils.

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Question

Why is eye contact important?

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Answer

Eye contact is important in communication because it allows us to understand the feelings and intentions of another individual through non-verbal cues.

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What are the cultural differences in eye contact?

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Answer

In Western cultures, prolonged eye contact often infers honesty and attentiveness, however, in other places such as Eastern cultures, prolonged eye contact is seen as rude.   

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How can eye contact be a means of communication?

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Answer

Prolonged eye contact can suggest a person is attentive and engaged in conversation. If pupils are dilated, this signifies arousal and could indicate attraction. An averted gaze can indicate a person is uncomfortable or shy, or is trying to avoid conversation. Intent can differ across cultures, as this from of communication is affected by social cues. 

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Question

How does confidence relate to eye contact?

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Answer

Prolonged eye contact can infer attentiveness, a lack of shyness, and in some cases, attraction and honesty. 

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Question

What is body language?

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Answer

Body language includes gestures and movements people or animals use to communicate with other people and animals.

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What percentage of all communication is done via body language?

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Answer

50-60%

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Question

Which are the two differences that play a role in how different body language cues are interpreted?

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Answer

Cultural differences

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Question

Give an example of how being 'neurodiverse' and 'neurotypical' impact body language?

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Answer

Neurotypical individuals may fidget if they are bored or restless, but on the other hand, those who are neurodiverse will likely engage in the same behaviour with a different purpose; for them, fidgeting might help with focus and/or calming oneself. 

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Question

Give an example of how communication via body language is described. 

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Answer

It can be thought of as a feedback loop - if you are able to understand someone's true feelings (even if they are trying desperately to hide them), you will be able to modify your behaviour to suit the situation at hand, and this can be a very important skill for working within a team, or even building and maintaining meaningful relationships.

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What is not a common cue of body language?

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Answer

Gestures

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Question

How can you tell if someone is displaying a genuine smile?

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Answer

Typically, the corner of their mouth will turn up and the eyes will narrow and wrinkle around the edges. Smiling is a universal facial expression, although it can be difficult to determine if it is genuine.

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Question

Give an example of how blinking can be considered a body language cue. 

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Answer

If someone is playing poker, he may not blink as frequently as normal - this might be because he has been dealt a good hand and does not want to make others aware of his excitement about it.

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Question

Why may your pupils dilate when speaking with someone?

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Answer

Pupils dilate due to arousal (fear or attraction), which may be in response to the conversation or person engaged in conversation.

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Question

Give an example of a cultural difference that accounts for gestures being interpreted differently. 

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Answer

When creating a 'V' shape with your fingers - by using your index finger and your middle finger - the message it conveys differs depending on the culture. If the palm faces outwards in America, for instance, it means peace. However, if the palm faces inwards, then in places like the United Kingdom and Australia, it could be a sign of something vulgar. 

Show question

Question

What are the two different types of postures?

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Answer

Open and closed

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Question

Why should body language cues not be interpreted independently?

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Answer

Context matters, both culturally and socially. This is because independent actions or cues of body language may mean one thing but if they are not looked at keeping the situation at hand in mind, it could result in misjudgement. 

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Question

What is non-verbal behaviour? 

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Answer

Non-verbal behaviour is an unspoken tool used to express thoughts and feelings, typically done so through facial expressions, body language, gestures, and eye contact. 

Show question

Question

Which of these is not an example of non-verbal behaviour? 

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Answer

Handshake.

Show question

Test your knowledge with multiple choice flashcards

Does culture influence how non-verbal communication is expressed and interpreted? 

What did Yuki's study conclude?

What type of posture may suggest that someone is feeling attacked? 

Next

Flashcards in Non Verbal Communication95

Start learning

What is nonverbal communication?

Non-verbal communication is a method of expressing thoughts and passing information to others without talking. 

According to Mehrabian (1971), what's the percentage of non-verbal communication?

According to Mehrabian (1971), 55% of communication is non-verbal.

What are some examples of gestures?


Waving, pointing or using your fingers to count numbers.

Does culture influence how non-verbal communication is expressed and interpreted? 

Yes.

What did Yuki's study conclude?

Non-verbal communication is learned.

How has Darwins's (1872) theory been applied to understand non-verbal communication? 

According to Darwin's theory, all animals engage in non-verbal communication (the what) when innate instincts 'kick in' that they are in danger. This evolutionary mechanism aims to ensure survival (the why).    

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